Technical Support Engineer for Infoblox Technopark

Submitted by PremsankarC on Thu, 10/02/2008 - 01:29.
Company Name: 
Infoblox
Experience: 
0 to 2 years

Skills Preferred: 
Basic networking and TCP/IP architecture knowledge.2+ years Systems administration/network administration background. Understanding of one or more operating systems (Microsoft/Linux) desirable
Other Information: 

Job Description:

The Technical Support Engineer will assist Infoblox’s enterprise customers (predominantly US based) and Infoblox Sales team by providing Technical Support and troubleshooting Infoblox products.  Methods of contact with customers / Sales will include phone/voice (both inbound and outbound); e-mail and web based case management system.  In addition to comprehensive protocol and product training, Technical Support Engineers will also participate in online training and continuing education programs by Infoblox training team from HQ.

 Skills
Ability and desire to learn
DNS, DHCP, other product related protocols and technology. 
Key Responsibilities:

 
•    Own and manage Support case tickets and follow established Infoblox Support process to resolve cases. 

•    Troubleshooting will involve work in India lab to recreate scenarios, analysis of logs, participation in web based remote sessions with customers and escalation of hot customer issues. Work closely with escalation leads in India and senior engineers in US and Europe


Salary Offered: Negotiable

 Please submit your resume to careers-india@infoblox. com and include the position title in the subject line.
 
Infoblox
SBC10, Level C, Thejaswini,
Technopark Campus
Trivandrum - 695 581
Kerala, India
+91.471.406.1717 - Phone
info-apac@infoblox. com - E-mail

»

job seeking -fresher with ccna and mcts citification

Submitted by sajithpvr on Thu, 01/01/2009 - 05:54.

hai sir,
iam a fresher with ccna and mcts citification, seeking for a job

MCTS AND COMPUTER Hw

Submitted by Ajith on Thu, 06/23/2011 - 12:04.

Sir am diploma holder in chm and MCITP on going student. Seeking for a job

Bookmark / Share


Most Visited Contents

Jobs for BE, Btech, Mtech, Msc, MCA, Bca, Bsc , Bcom & Other Professionals  .Jobs in Kerala - Job Vacancies in Techno Park -Trivandrum Jobs  Job Vacancies in Info Park - Jobs in Cochin - Kerala IT JobsJobs in Koratty Info park - Jobs in Thrissur - Koratty Info Park Job Vacancies

Syndicate content