B Com

tally 6.3,MS Office

• Ensuring metric are achieved as per target which will result in quick settlement of claims/premiums. • Part of Treaty practice group (a group involved in process improvement) • Ensure prompt collection of funds from the underwriters/clients. • Ensure all queries of clients and underwriters are answered with in SLA. • Audit the files of associated and ensure it is according to the compliance norms • Train and mentor new associates • Ensuring compliance procedures are implemented and followed by all. • Authorising correspondence and documents of all as per compliance requirement • Follow up with clients and underwriters via fax, email or phone for the latest update on their policies • Coordinate with brokers to ensure that claims are settled and reinsurers queries are solved promptly • Coordinate with Xchanging to ensure the quick movements of claims/claim files. • Correspondences with Bureaux Market like ILU, LIRMA and LLOYDS, which enable us for the quick movement and agreement of claims. • Regular communication with the UK office through email, messenger and phone for process updates • Calculate and account for claims, premium due, reinstatement premium, etc • Understand insurance policies and verify the accuracy of client’s statements • Part of Transition team of Discontinued projects (Reinsurance Dept) • Administration of all functions in Reinsurance - Transition and Discontinued projects • Develop and maintain product knowledge in the team • Ensure all targets in terms of quality and quantity are achieved • Manage client queries and complaints in an efficient manner • Coordinate with Org-wide Quality team to improve the service offerings of existing / new clients • Prepare various MIS reports of the projects • Provide clarification and resolve any product / technical queries raised by the team members • Assist the manager in quality & crisis management, training and any administrative issues • Provide value-adds by way of process improvements • Help and motivate the team members to achieve their quality / quantity targets

MS Office,Tally,Peachtree

graphic and web designing, hardware networking. ms office.

Computer literate Accounting packages Tally, Peachtree, Daceasy, Tata EX

COMPUTER

TALLY 7.2

Tally, MS office

Basic Technical skills in Hardware ,Lotus,Excel,word, tally etc

Photoshop, Indesign , Illustrator

mcse,ccna

Diploma in Information Technology (DIT) Oracle 9i Tally 9 Expert In Microsoft Excel and its Functions Forpro